Skip all navigation Skip to page navigation

DHHS Home | A-Z Site Map | Divisions | About Us | Contacts


PRAMS Resources


PRAMS Partners

Centers for Disease Control and Prevention (CDC) PRAMS  External link

March of Dimes  External link

N.C. Division of Medical Assistance  External link

N.C. Division of Public Health, Women's and Children's Health Section  External link

N.C. Healthy Start  External link

Other Resources

American Sexual Health Association  External link - contains hotlines including N.C. Family Health Resource Line, CDC National Immunization Information Hotline, CDC National AIDS Hotline, CDC National STD Hotline and National Herpes Hotline.

National SIDS Resource Center  External link

N. C. Birth Defects Monitoring Program  External link

Telephone Resource List

All Calls are toll-free and can be made from any telephone, even a pay phone.
Free Calls Inside of North Carolina

Alcohol/Drug Council of North Carolina
1-800-688-4232 (TTY Service available)
Hours: Monday-Friday, 8:30 a.m. – 5 p.m.
For emergencies, answering service can refer to local Mental Health Center.

  • Referrals concerning alcohol and other drug problems
  • Information on alcoholism and other drug abuse and addiction

DHHS Customer Service Center
Information and Referral Service
1-877-452-2514 (TTY Service available)
Hours: Monday-Friday, 8 a.m. – 5 p.m., Excluding State Holidays

  • Services in English and Spanish
  • Information and referrals for a variety of human services including mental health counseling, financial assistance, housing, health care and food programs

National Suicide Prevention Lifeline
1-800-273-TALK (1-800-273-8255)
Hours: 24 hours, 365 days a year

  • Services in English and Spanish
  • Provides a connection to a skilled, trained counselor at a crisis center closest to your location who will listen to your problems and will tell you about mental health services in your area
  • Help also available to veterans and young adults

Family Support Program
Hours: Monday-Friday, 8 a.m. – 5 p.m.

  • Information for families of children with special needs
  • Includes referrals for services, parent support and printed materials

Childhelp National Child Abuse Hotline
1-800-4-A-CHILD (1-800-422-4453)
Hours: 24 hours, 365 days a year

  • Includes intervention, information, literature and referrals
  • All calls are anonymous and confidential

1-800-QUIT-NOW (1-800-784-8669)
Hours: 24 hours, 365 days a year

  • Provides free cessation services to any North Carolina resident who needs help quitting tobacco use
  • WebCoach available 24 hours a day online

NC Family Health Resource Line
Hours: Monday-Friday, 9 a.m. – 7 p.m.

  • Services in English and Spanish
  • Information and referrals on pregnancy, infant care, family planning and pre-pregnancy issues
  • Information on free or low-cost health insurance for children under age 21     (Health Check and NC Health Choice)
  • Information and referrals on child health topics and services for parents and teenagers
  • Information on parenting topics such as discipline, nutrition, child development, etc.

Poison Control – Carolinas Poison Center
(In Charlotte call 355-4000)
Hours: 24 hours, 365 days a year

  • Tells callers what to do in case of poisoning (or if you think someone has been poisoned) including medicines

NC Pregnancy Exposure Risk Line
Hours: 24 hours, 365 days a year.

  • Information about the effects of chemicals, drugs, or medicines during pregnancy
  • Caller leaves a message, call is returned Monday-Friday, 8:30 a.m. to 5 p.m.
  • Free Calls Outside of North Carolina

La Leche League International Hotline
1-800-LA-LECHE (1-800-525-3243)
Hours: Monday-Friday, 9 a.m. – 5 p.m. (Central Time)

  • Answers questions on breastfeeding

National Domestic Violence Hotline
Hours: 24 hours, 365 days a year

  • Offers counseling and support for women who are being hurt by someone they know
  • Will help women make plans to be safe

Planned Parenthood
Hours: Monday-Friday, 9 a.m. – 5 p.m.

  • Call answered by nearest Planned Parenthood Office
  • Information about GYN exams, birth control methods, breast exams and STDs
  • Provides pregnancy counseling